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[Resolved]  eBay — Ebay refund service

Address:Thane, Maharashtra, 421202
Website:www.ebay.in

I am struggling to process my refund via Ebay, I had ordered an item (Rs.1, 555 )from eby.in and the delivery has not been done yet.I got a mail from EBAY saying that ( Refund request approved for PaisaPay ID [protected] ) post which I have called thrice to the customer service toll free but everytime I receive a same answer that I will receive a call from EBAY in next 48 hrs and the refund will be processed, I am highly dissatisfied with the EBAY customer service and same was not expected by EBAY that such a big company and the processes are so weak that it takes 12 days to process the refund.

This means when I purchase from ebay i have to be prepared and take out time to fight with ebay, it seems like that.

Regards,
Vivek
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Aug 28, 2017
Complaint marked as Resolved 
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4 Comments

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Comments

Hi

I have purchased moto g battery from eBay and same was purchased under eBay guarantee..I have called their call center number of times that battery is not original and request them multiple times to refund my money..I am calling their call center since Feb 2016 and everytimr they respond we are working on this issue.
Reply
Dear Vivek(VivekN),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Reply
Dear Anu(Anuchilly),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay
Reply
The problem is not yet resolved nor i got a call from ebay for further clarification..where do i need to complaint against against this????
Reply

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