[Resolved]  eBay — ebay sent me wrong item

Address:Koraput, Odisha

Claim ID : 437298, PaisaPay ID : [protected], i wrote a complaint but ebay rejected my claim, even i also provided the proof of item not as described on 19/3/2014, but ebay refused to help me, , ebay, please consider attached images of wrong item delivered, [protected] is my fix number, don't have any other number, , but mobiles are not allowed at my work place hence it is better to contact me via email .. :::my complaint to ebay: ebay, wrong item by you, i placed a order for a -sony pendrive, but you sent me the mobile cover, this is wrong, i called the seller but i had faced misbehavior of seller, i want to request ebay to give me my money back.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer, We have taken a note of your details and will get back to you with a resolution at the earliest.
Dear Customer, Thank you for sharing your concern with us. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.
help me
Dear Customer, We would like to inform you that as per our records your claim adjuster
had tried to contact you multiple times i.e. on 19th March 2014, 22nd
March 2014 and 25th March 2014. Also, reminder mails were sent to you
several times. However we were unable to establish contact with you, and
hence your claim has been closed completely as per procedure.
We would request you to get on touch with your seller and resolve the issue amicably.
you are lying at here, i have proof that i always replied to your email and i have the proof in my email "sent box", i can provide you the snapshot too that i sent you 4 mails on 19/3/2014 and 22/3/2014...but you were not helping me

i always replied you, i mail below mail with delivered item image...

"Claim ID: 437298
PaisaPay ID: [protected]
Item number: [protected]
Seller ID: honeybuy_honeybuy
Date claim opened: [protected]


please consider attached images of wrong item delivered,

[protected] is my fix number, don't have any other number, , but mobiles are not allowed at my work place hence it is better to contact me via email ..

upset from your service, you are not helping me, why?"

Dear Customer, We regret to inform you that you had not reverted with the requested information i.e. the
alternate number or the available time wherein you would have been
contactable. Hence, after several attempts to contact you on call your
claim was closed. eBay would not be able to intervene in the same anymore. Thank you.
read carefully my complaint again in which i mentioned "[protected] is my fix number, don't have any other number, , but mobiles are not allowed at my work place hence it is better to contact me via email .."

received mop bucket in broken damaged state

i bought Platex Modern 360 Degree Spin Mop With STAINLESS STEEL BASKET from ebay.in when i opened the box i found that the bucket was broken

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information