eBay — Faulty product and No refund of money

Address:

New Delhi, Delhi

Hi,

i had bought one mobile cover from ebay on 03- march 2014 and recived the product in 14 march 2014 that too defective not of proper size...So i requested for return of this product ...on 17 march i got a call from ebay customer care they told me that they can provide the coupon of value within 7 working days... but despite of repeated follow up still i have not received my coupons...

I am very disappointed with ebay services... very pathetic services