[Resolved]  Ebay.in — [protected] order id... Not product received

Address:	New Delhi, Delhi, 110018
Website:	Ebay.in

Hello team,

I have ordered transparent iphone 7 case and the item which was recieved is not transparent and with differenr pattern.
I have raised the refund amd requested to collect the item back and now i have recieved the message that dear member, your action require on ebay guarantee claim 2992534. Please pack and ship the item received to the seller address and upload clear images of the dispatch slip via

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Thewithin 3 working days. To expedite claim processing, give us a missed call at [protected]. Ignore this message if you've already done so.

First of all you are missleading the customer by sending fake and different product and secondly saying that again habe to waste my time for reship.

I want this issue to be resolved and want mu money back

Thanks
Amanpreet singh