Ebay.in — About Lava Iris X8 (Black),1GB RAM,8GB Internal,5"

Address:

Ghaziabad, Uttar Pradesh

Hello Team, Today at least 3 times called Customer care and nobody in the team was providing correct information.Each time i have explained to representative about the issue I have and also confirmed them, that Seller have send mails to ebay as well as to me confirming that the Money may be refunded back .But all Customer care representative said that that have not received any mail from seller.While as seller called me many times and confirmed that he have already send mail and copied me as well.Please see below mails i have copied and pasted, In these mails seller confirms that he have received the item along with DOA and also requested to refund the amount back to Customer.ReagrdsAnil Anil Kr Suri [protected]@yahoo.com [protected] ________________________________________________________________________________...⇄ Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] People eBay Member: lavastore To [protected]@yahoo.com May 7 at 10:33 AM eBay sent this message to Anil Kumar (anikum_efkgx). Your registered name is included to show this message originated from eBay. Learn more. Seller has responded to your question about this item Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by the eBay Buyer Protection Program. Learn More Dear anikum_efkgx, can u confirm tracking number and address where u ship product - lavastore Click the Respond button to reply through Messages, or go to your email to reply From: anikum_efkgx To: lavastore Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 07-May-2015 09:52:56 IST Dear lavastore, Dear Mr.Anant, Will you please let me know the refund status.As you have received the item along with DOA letter from service center along with item Regards Anil - anikum_efkgx From: lavastore To: anikum_efkgx Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 28-Apr-2015 17:54:35 IST Dear anikum_efkgx, please visit service center they will issue DOA letter - lavastore From: anikum_efkgx To: lavastore Subject: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 27-Apr-2015 23:52:21 IST Dear lavastore, The screen of the mobile isn't working properly. Not satisfied with the product - anikum_efkgx Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor Item ID: [protected] End time: 03-Jun-2015 13:13:12 IST Seller: lavastore (342) 98.9% Positive Feedback Member since 20-Nov-2012 in India Location: DL, India Listing Status: This message was sent while the listing was active. Marketplace Safety Tip Keep your money safe - never pay for items with cash or instant money transfer services, such as Western Union. In the past some sellers have exploited these payment methods in order to defraud buyers, so eBay has banned them from the site.Received a Second Chance Offer email? Double check that it's genuine: Second Chance Offer emails come directly from eBay and are shown in your My Messages.Trade safely. Beware of anyone who contacts you about buying or selling outside of eBay. When you trade outside of eBay, you're not able to leave feedback or take advantage of protection programs and case resolution tools available on eBay. Report an inappropriate email.eBay helps guard your privacy and online safety when you use our messaging tools. If you and the member you're contacting haven't bought or sold from each other recently, our tools may make both of your email addresses anonymous. Email reference id: [#a06-mva1lpsovm#]_[#d94b2c332e564eb8bc79fba79d48dd18#] Please don't remove this number. eBay customer support may ask you for this number, if you should need assistance. Learn More to protect yourself from spoof (fake) emails. Another eBay member sent this email to your email address through the eBay platform. eBay takes no liability for the sending of this email or its content. Visit our Privacy Policy and User Agreement if you have any questions. You can report this message as unsolicited (spam/spoof) email. Copyright © 2015 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay India Private Limited is located at 14th Floor, North Block, R-TECH Park, Western Express Highway, Goregaon (East), Mumbai - 400063, India. Reply, Reply All or Forward | More eBay Member: anikum_efkgx To [protected]@yahoo.com May 7 at 11:44 AM eBay sent this message to Anil Kumar (anikum_efkgx). Your registered name is included to show this message originated from eBay. Learn more. Buyer has responded to your question about this item Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by the eBay Buyer Protection Program. Learn More Dear lavastore, Hello Mr.ANANT Many thanks for help, Please find details attached and let me know in case if another information is required. And request you to kindly process my request for refund on priority. Regards Anil - anikum_efkgx From: lavastore To: anikum_efkgx Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 07-May-2015 10:33:48 IST Dear anikum_efkgx, can u confirm tracking number and address where u ship product - lavastore From: anikum_efkgx To: lavastore Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 07-May-2015 09:52:56 IST Dear lavastore, Dear Mr.Anant, Will you please let me know the refund status.As you have received the item along with DOA letter from service center along with item Regards Anil - anikum_efkgx From: lavastore To: anikum_efkgx Subject: Re: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 28-Apr-2015 17:54:35 IST Dear anikum_efkgx, please visit service center they will issue DOA letter - lavastore From: anikum_efkgx To: lavastore Subject: Returns: anikum_efkgx sent a message about Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor #[protected] Sent Date: 27-Apr-2015 23:52:21 IST Dear lavastore, The screen of the mobile isn't working properly. Not satisfied with the product - anikum_efkgx Lava Iris X8 (Black), 1GB RAM, 8GB Internal, 5" Screen, 1.4GHz, Octacore processor Item ID: [protected] Order Id: [protected]-[protected] End time: 03-Jun-2015 13:13:12 IST Buyer: anikum_efkgx (0) 0.0% Positive Feedback Member since 29-Sep-2014 in India Location: UP, India Listing Status: This message was sent while the listing was active. Marketplace Safety Tip Keep your money safe - never pay for items with cash or instant money transfer services, such as Western Union. In the past some sellers have exploited these payment methods in order to defraud buyers, so eBay has banned them from the site.Received a Second Chance Offer email? Double check that it's genuine: Second Chance Offer emails come directly from eBay and are shown in your My Messages.Trade safely. Beware of anyone who contacts you about buying or selling outside of eBay. When you trade outside of eBay, you're not able to leave feedback or take advantage of protection programs and case resolution tools available on eBay. Report an inappropriate email.eBay helps guard your privacy and online safety when you use our messaging tools. If you and the member you're contacting haven't bought or sold from each other recently, our tools may make both of your email addresses anonymous. Email reference id: [#a06-d6l3zofzgj#]_[#14d5f33177fb447f82762cdd11a26057#] Please don't remove this number. eBay customer support may ask you for this number, if you should need assistance. Learn More to protect yourself from spoof (fake) emails. Another eBay member sent this email to your email address through the eBay platform. eBay takes no liability for the sending of this email or its content. Visit our Privacy Policy and User Agreement if you have any questions. You can report this message as unsolicited (spam/spoof) email. Copyright © 2015 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay India Private Limited is located at 14th Floor, North Block, R-TECH Park, Western Express Highway, Goregaon (East), Mumbai - 400063, India. Reply, Reply All or Forward | More Anil Kr. Suri To [protected]@ebay.in [protected]@ebay.com May 7 at 11:52 AM Please see Below Mail chain and do needful. Regards Anil +[protected] Reply, Reply All or Forward | More Anil Kr. Suri To Anant [protected]@ebay.com [protected]@ebay.in May 7 at 1:15 PM Mr.Anant, FYI Regards Anil +[protected] Reply, Reply All or Forward | More Anant To Anil Kr. Suri CC [protected]@ebay.com [protected]@ebay.in May 7 at 1:17 PM HI, I am still waiting for courier to come. I will confirm as soon as i received the same Regards Anant Reply, Reply All or Forward | More Anant To Anil Kr. Suri CC [protected]@ebay.com [protected]@ebay.in May 7 at 7:12 PM We recived the parcel. You can proceed for refund Regards Anant [protected] Reply, Reply All or Forward | More Anil Kr. Suri To [protected]@ebay.in [protected]@ebay.com CC Anant May 11 at 4:09 PM Hello Team, Good Afternoon, As discussed, please find attached the copy of DOA one more time and you can see below mail as well that Mr. Anant have confirmed that he have received the packet . @ Mr. Anant, I have spoken to Customer care they said if you can send a mail to ebay that you have received the goods and approve the refund. Regards Anil +[protected] Download Reply, Reply All or Forward | More Anant To Anil Kr. Suri CC [protected]@ebay.com [protected]@ebay.in May 11 at 4:44 PM We received packet. Please refund customer Reply, Reply All or Forward | More Anil Kr. Suri Mr Anant, e-bay is telling that we have not received any mail. I personally suggest you kindly send the mail via eBay site, May be they will take some quick action. Regards Anil +[protected] May 11 at 5:23 PM Anant To [protected]@ebay.com [protected]@ebay.in Anil Kr. Suri Today at 12:33 PM HI, I have received parcel please refund money Regards Anant [protected] Download Reply, Reply All or Forward | More Click to reply all Top of Form Bottom of Form