[Resolved] Ebay.in — About New Samsung Galaxy J7 Prime G6100 5.5'' 32GB Black Dual SIM GSM Unlocked Phone #[protected] | |||||
Sir, I have already registered a compliant against Ebay.in, stating that i have not received my refund till now, through they have sent one email that our refund claim is accepted through Ebay, we will receive our refund with in 3-4 days, again one more email received from Ebay that we will received our refund with in 8-10 days, but its almost 12 days over till now we dint received our refund, they are not taking serious about customer problem. I requested you also, but from your end also my problem not solved till now. Please sir take as serious case about my issues, i have already given all details about product. Kindly take action against Ebay, its fraud company, their service is very worst service. Here with i am attaching last email communication, which i received from Ebay on January 31st 2017. Please find below:- Please, Please I am requesting you do something for my refund amount. An eBay Guarantee* claim has been resolved Dear Seshu, We are pleased to inform you that we are approving your refund request and the same will be refunded to your original mode of payment. Please find the details here Action : Refund Processed basis seller request - Claim closed Remarks : As per our telephonic conversation with seller on 31/01/2017 13:23pm, we are pleased to inform you that we are approving your refund request and closing the claim. Your refund will be sent to your original mode of payment and it will take 7-8 working days for the amount to reflect in your account. Note: Sundays and Public Holidays are excluded from working days. Thank you for shopping with eBay. Item Information Claim ID: 2620604 PaisaPay ID: [protected] Item number: [protected] Seller ID: lcddisplay2018 Date claim opened: [protected] Email reference id: [#ffbe2f46d01f4391b6e564e88503969c#] eBay sent this message to Seshu phani (seshphan_0). Learn more eBay is committed to your privacy. Learn more about our privacy notice and user agreement. © 2017 eBay Inc., eBay India Private Limited, 14th Floor, North Block, R-TECH Park, Western Express Highway, Goregaon (East), Mumbai - 400063, India Was this information helpful? | |||||
Mar 14, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Feb 11, 2017 eBay.in Customer Care's response Dear seshu phani, We're sorry to hear about your experience. Since we can't reach you via Social Media, you can contact us here: http://ocsnext.ebay.in/ocs/home. Regards, Team eBay | |||||
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