[Resolved]  Ebay.in — Apple iphone 4

Address:380015
Website:www.ebay.in

Dear ebay india private limited,
14th floor, north block, r-tech park,
Western express highway, goregaon (East),
Mumbai 400063, maharashtra, india.,
Ebay india office phone number : 022 – 66690000
Ebay india office fax number : 022 – 66690000

Subject; request you to pls return you apple i phone 4 and refund money in my account

Pls allow me to introduce i am amit kumar gupta, ahmedabad. I brought a new apple i phone 4 in your ebay website on dated[protected] with kishor. [protected]@gmail email id ([protected] registered ebay mobile number). The payment of 7565 rupees was done from my sbi credit card.

I received this i phone 4 on dated 10 or 11 may 2016. The invoice number of the bill is ef144506 and order number is [protected]. The vender of the supplier of this product is “aaaretail ahmedabad”.

In the website clam that i will receive new condition apple i phone 4 but when i received this phone i found that apple i phone 4 is not proper working. Then next day i cross check of received product serial number (87032s5fa4t) with apple phone website and i discover below comment.


“our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please”


It means received phone is used apple i phone 4, so feel ebay cheated me with this product.

Hence i request you to pls return this product and return my money in my account.


Regards
Amit kumar gupta
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
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Dear Amit( [protected]@gmail.com),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Dear Amit,

We would like to inform you that we have already approved the refund request from our end on 26-May-2016. Please note that the refund takes 6-8 working days to reflect in your account.

However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement with debit entry from the date of the transaction to till date at [protected]@ebay.com, so that we can investigate the matter further.

We thank you for your understanding and co-operation in this matter.

Regards,
Team eBay

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