[Resolved]  Ebay.in — Approved refund not received after completion deadline given by company

Address:

30801

I purchased a back cover from ebay . But I received wrong product I purchased back cover of Vivo v5 . But I got different order . so I request for cancelled my order and refund my amount . all require details full fill on ebay id . My refund was approved on 7th -January-2017 . as per their call center deadline was given 22-january-2017 for refund but still not received my refund amount .
I logged 4 to 5 complain on call center of company . but no any result I got till date . last time I logged a complain to there call center person MR Shadab he offered me complained id 2604395 .also he assure he will provide me positive solution in 48 hour but still I had not receive result . so please help me to get my refund amount with correct penalty for delayed service .

Thanks & Regards
Arun Kumar Jain
[protected]