Ebay.in — Bought tupperware, didn't receive product and claim rejected

Address:

Hyderabad, Andhra Pradesh

I Bought tupperware lunch box on Jun 23rd. On 26th I got mail sat=ying the seller has shipped the order and will reach by Jul 3rd. I didnt receive order and I got mail on July 8th saying the order will be delayed. So I raised claim o te portal saying I dont need the product as it is getting delayed and asked for refund. From that time there is no response from ebay. They didnt even call me to check what happened. So after 5 days I only had conversation with customer care and asked them what is my claim status. She told it is in progress. I confirmed with her that I will get my money back not the product. I told fine. Now on july 15th I got a msg saying that the product is delivered. To whom the hell they delivered the product? and I got a mail saying my claim is rejected as the product is delivered. I raised claim on 8th and now they are saying that the claim is rejected. Now I dont want your product I need my money back. The same product I ordered from other site and I received the product in 4 days. refund my money as soon as possible. Thanks for worst service.