[Resolved]  Ebay.in — Cheated - nexus 5 stopped working in the 2nd month of purchase

Address:

Mumbai City, Maharashtra

Hi, I had purchased a nexus 5 phone from ebay and just within the first 2 months, the screen blacked out and the phone has stopped working now. I tried getting in touch withdrew seller but he says that i will have to send the phone to chennai and then he will have a look at it. He also disconnected my phone when I argued that how within first 2 months can a brand new phone stop working. I tried contacting ebay india through their site but after entering my complaint and all the details, it said that a complaint cannot be registered after 1 month. I tried contacting them on their customer care number but it just does not get through. Pls help me on this matter. The phone was a first smartphone we took and this is the condition right now. I am extremely angry and furious at the service provided by ebay and the sellers registered on ebay. Other relevant details mentioned below Phone purchased in my name -Ms. Dheep Vora Date of purchase - 25 July 2014 Item id[protected] seller id- nasir_m15 It might also be useful to know that the phone is under a 1 year hardware and software warranty In case of any more info on this, you can contact me on [protected] Regards, DHEEP VORA MUMBAI