[Resolved] Ebay.in — cheating from the seller on ebay and as well as ebay | |||
Hello friends don't buy the products from the ebay.in. The all sellers are at ebay.in are selling the scraps which they purchased from other countries as a scrap. They are cheating the customers with their scraps. I purchased an led tv 50 inch from the seller lingoimpex of ebay.in with a year seller warranty. He sent me a defected tv without any invoice. After 4 months it has a vertical line on the display. The same i discussed with the seller thru mobile and thru ebay messages too. After all the discussions with the ebay customercare and the seller, the seller told me too send the tv to him. I did the same in the month of april. After somedays i contacted the seller abou the tv. He just said that it was under checking. The same answer i got from him for 3 or 4 times after approximately one and a half month. After that again he was asking for the invoice and the same old story begins again. After that he is not responding to my calls and my messages. I contacted the ebay customercare since 5 months. They told me that they are contacting the seller manually and will update after 72 hours. They are telling the same 72 hours answer form 3 months. I just purchased the tv because i trust the ebay not the sellers. I have all the call recording of the customer care and as well as the seller and the ebay messages also. So i'm planning to put up a case in the consumers court. Was this information helpful? | |||
Oct 7, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Sep 05, 2017 eBay.in Customer Care's response Dear Customer(BNKoo7), We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||
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