[Resolved]  Ebay.in — Claim ID: 681870

Address:

Mumbai City, Maharashtra

As per our request under eBay Guarantee claim against Claim ID: 681870 vide PaisaPay ID: [protected] and Item number:[protected] was raised but in spite of waiting till date no response from either Seller or eBay side except today’s response Action : Buyer to provide Proof of "Item not as described”. It is quite unexpected that once buyer has raised the Guarantee claim, indicating the item which was received was an USED Item also having short supply of earphone and most importantly as per Apple policy, the demo product can’t be resold. Instated of asking this question, how the seller has sold the product as “Brand New Product” through eBay, surprisingly you are asking the proof of “item not as described “from the buyer? The proof o[censored]sed item has already been described posting snap shots in your site for reference. If you go through as per the heading of the item during purchase, it was clearly written that the product was Brand new which will be immediately workable when it will be connected into iTune but after doing the same exercise, most of the icon of iPhone were not functioning properly at all. In view of above, your immediate action is required to replace the OLD USED Product with a Real Brand New iPhone 5C with 16GB. At the same time Seller should also be banned for selling any product through eBay with immediate effect before spoiling your company’s Name & Fame so that nobody can be cheated further. Regards, Sayan Das Mb :[protected]