[Resolved]  Ebay.in — Claim is not refunding

Address:641301
Website:www.ebay.in

Dear team,

I buy a lens (Nikon 55 - 200 mm) for my nikon 3200 dslr camera. The product was not properly fixing in my camera mount.
After that i raised the claim on 29th june 2017. Then two to three days later from ebay they call me and say's that with in 48hrs our seller will call back you regarding your claim like that.

On friday evening i got the call from ebay customer care they told that we are going to close the claim. I asked y they response that your purchased
Product is not suitable for your camera model like that i asked ok where you mentioned the camera models suitable for this lens.

In item description they mentioned suitable for nikon camera. I attached the screenshot of the item description.

Still now that means today (12th july 2017) no one is called from seller side i keep on trying to ebay customer care to explain the situation but they are not ready simply they saying that "sir with in 48hrs surely they will call" that's it.

So pls help me to provide the quick response. I mentioned the purchased details below

Name : navaneethan k
Email id : [protected]@gmail.com
Item id :[protected]
Claim id : 3007052
Cell :[protected]
+1 photos
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Jul 18, 2023
Complaint marked as Resolved 
I Got my amount refund
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2017
eBay.in Customer Care's response
Dear Navaneethan K,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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