[Resolved]  Ebay.in — Combo of Micro SD card of 32MB+32MB

Address:382345
Website:www.ebay.in

I have ordered the card of MicroSD 32+32 MB on 14th Dec 2015. I received that on 18th Dec 2015. I opened one card, It was damaged, So I have not even bothered to insert in the mobile and request for replacement. Ebay team have not revert on that for 2 days. on the third day he come up with the blah blah qustion of sending the proper image.Now How can I send them a card which is having a minor crack which even can not be seen by the photo also. I told them to send your executive to check and replace that immediately. but they have close my request by saying lack of image. Again I told them to reopen and told him that give me proper resolution else i need to submit my case to consumer complain, they revert by we are looking into this on 1st Jan. Now it is 11th Jan and still I am not getting any resolution. Now Situation is, I have one card which is functioning well and other is not working. I need your support to get a replacement of one card.+ a letter of not attending the customer in well manner by ebay because ebay states that 100% customer satisfaction, A fake word of them.
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Sep 22, 2016
Complaint marked as Resolved 
Ebay didnt help. It was Sanddisk who helped inspite that was a fault of Ebay. Inspite of telling Sanddisk that fault is from Ebay site ( Vendor side), They were ready to give me new card because they knows the value of loyal customer. and Ebay and that vendor are very unprofessional... No words to say for this Ebay...Veryb bad experience with them. Resolved by sanddisk.. Thanks sanddisk...
eBay.in customer support has been notified about the posted complaint.
Jan 10, 2016
Updated by ajay23888
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Apr 17, 2017
eBay.in Customer Care's response
Dear ajay23888,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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