[Resolved]  Ebay.in — completely refund not received

Website:ebay.in

I was bought a terabyte speaker from ebay.in on 17 jul 2018 & received item on 27 jul 2018. When i was open the box this product is damaged. For this reason i never accept any damaged product & i was claimed on same day. The paisapay id - [protected], claim id - 3625358.
Before shipping this product, i was talk to ebay customer care team regarding money refunding assp, they assure me that 100% money will be return as my e-banking & reshipment charge as demand draft. But after successful pick up this item, refund approved. But demand draft is not getting me, where as ebay customer care team promising me dd will be generate 12-13 working day.
I want my shipment charge money back...
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Sep 15, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
eBay.in Customer Care's response
Dear Sagar,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Comments

I purchased Item number[protected] on 3rd August and it is not yet delivered.
Seller is not responding.
Seller is fake
eBay.in Customer Care's response, Aug 23, 2018
Verified Support
Dear Suraj Vanapalli,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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