Ebay.in — Courier Charges and Coupon Amount Not Refunded till date (More than 9 Months)

Address:

North Goa, Goa

To start with I Placed a order for a HDD and then when it got delivered it was faulty so opened a claim under below details

Claim ID: 556701
PaisaPay ID: [protected]
Item number:[protected]
Seller ID: bhagwaticomputers_net
Date claim opened:[protected]

it took 10 days for Ebay to reply to me on this claim. finally i called them and they informed me to send the HDD tot the seller as they were not able to arrange a PICKUP from their end and Told me that the AMOUNT i Pay to the Courier company would be refunded in form of cunpon. After the seller received the faulty HDD the Claim was closed on at 12:55pm on 22/07/2014.

I was told that i will get a Coupon for the Courier Charges(in form of Coupon) I paid and the Coupon i used while place the order within 7-9 Working Days. I sent them a email of the courier slip for couriering the HDD back to seller on 17 July 2014.

i waited for 15 days and started contacting Ebay for the coupon and marking Email. I never Got a proper response they always said i will get a reply within 48 Hours. and this continued for over 30 times on till january 2015 and i started bombarding their Ebay and twiter which made them to give me the coupon on 2nd Jan 2015. after 6 months they finally gave it.

But the suprise was waiting for me when i tried using the Coupon it started giving the error
"This eBay coupon has reached the maximum eligible redemptions. Please use a different coupon or proceed to payment."

after trying for over 4 days sent a Email to Ebay on 28 Jan 2015, before the expiry of the coupon and there on the Thing started again and still continuing. i have attached all the info to this complain.

after writing them for about 20 times they did replied with the same thing they are escalating the matter to the team.

after i started posting on twitter they replied to me and said that i will get the coupon shortly. But with NO surprise NO coupon was sent to me till now

I am still waiting for my Coupon
Courier Charges - Rs.191 (One Hundred Ninety One)
Coupon used - Rs.2297 (Two thousand two hundred and Ninety Seven)


i we do not pay or delay your fees for even even 1 day you'll ban or block our account.
for this what we should do????!!!
will you'll pay me interest for this?

I need them to send it within next 48 hours.