[Resolved] Ebay.in — Creative headset EP600 which i purchased from Ebay.in is damaged
J
Jeevanjyothi Bollineni
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka, 560102
Website:
ebay.in
I ordered Creative headset EP600 from ebay which is not working at all. I have raised a return and refund request in the website but it took it as replacement by default. Td when we contacted customer care they say some nonsense reasons which the customer doesnot even see on the website. the second issue is, a representative from ebay customer care calls up and tells that they do not guarantee the quality of the product. this is so ridiculous answer from ebay.
and moreover they try to speak as if the customer is irritating them.
I have gone through the website and no where it says they do not deal with quality issues. if they do not deal with quality why the hell do they say they need 100% customer satisfaction if not they guarantee the money back. and why the hell do they sell such kind of products. Is that coz ebay is bogus or what.
Im totally frustrated with this response from ebay. someone look into this issue and resolve.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
eBay.in customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2015
eBay.in Customer Care's response Hi Jeevanjyothi Bollineni,
We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment