[Resolved] Ebay.in — defective mobile

Ñåğarjuna Reddy

from Nidadavole, Andhra Pradesh

Address:	Chennai, Tamil Nadu, 522601
Website:	www.sarfbazaar.in

I have purchased sony z5 dual from sarftrading on ebay. I got the product with sealed pack. Used about a month. Got heating problem. It is very annoying. Heating a lot. I have updated software then also no solution. Heating does not go off. Tried many methods but didn't solve problem. Contacted the seller too they told ship the product to us but if i ship it to them they will install software once again but the same thing i have done that didn't solve. So i want replacement.

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Nov 28, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2017

eBay.in Customer Care's response Dear Ñåğarjuna Reddy,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay