Ebay.in — Dell laptop purchase

Address:	Thane, Maharashtra, 401303
Website:	eBay.in

Hi There,
I bought a laptop Dell inspiron 3543 from ebay. Its going to be around 2 months but I have not got a resolution for it. I raised a claim for return because the laptop has got some issues, I have called these people multiple times but they are so lazy to take any action on it. First of all, ebay customer service is pathetic, whenever you call, you have to wait like hall to get to talk to these people which is so frustrating. After somehow if you get to talk, you again explain the whole issue and status emails the same. I have wasted my so much tie just following on my claim but still there is no resolution given by them.
I see many customers have complaint about ebay india. My claim id is 1865877, ebay if you can read, just be sensitive towards your customers and resolve the claim at the earliest.
Consumer forum- If you can take some action considering large no of complaints, it would be a great relief for us.