[Resolved]  Ebay.in — Dewalt 810 duplication

Address:	Mumbai City, Maharashtra
Website:	ebay.in

My name:jaikishan milani
Claim id: 2054097
Paisapay id: [protected]
Item number:[protected]Dewalt dw801)
Seller id: rameshwarmachinetools
Date claim opened:[protected]

Ebay.In is the most cheapest e-commerce site ever. They literally sell duplicate products without even verifying it. My claim id is-2054097. I had ordered 'dewalt make' (Dw801-model no.) angle grinder in 5 quantity. Even seller has agreed that product is duplicate but the reply from ebay side is 'sorry for inconvinence'.
Moreover, they dont even have sufficiant staff with them. Always had to wait for almost like 25 mins.
I have also attached the photos comparing the duplicate product with the ;
Original one. The light yellow one is the original one. And the differences are:
1. The barcode on the box of the duplicate product is totally fake.
2. There is no brand embossing naming 'dewalt' on the product. (View attachment)
3. The spare parts are different in colour and of poor quality.
4. There is no captcha code on the booklet.

I had called seller and he has also agreed with the thing that the product is duplicate.
Contact details of the seller:rameshwar machine tools
Ug-44, sandhya darshan complex, adajan road, adajan road, surat - 395009, opp. Bhulaka bhavan
Contact:[protected]
Ask him regarding the ebay claim of dewalt 801 model no.