[Resolved] Ebay.in — Ebay delivered me a damaged product

srx545

from Giddalur, Andhra Pradesh

Address:	Mumbai City, Maharashtra, 530009
Website:	www.ebay.in

After delivering a damaged product ebay did not return and refund after 30 days of claim filing.The product is FANCY & PORTABLE FOLDABLE CLOSET WARDROBE CABINET-Brown
Item no:[protected], delivered to me on 12 Jan 17. There are number of rods are found damaged after opening the pack. When i claimed for refund on 12 Jan 17, ebay wants to force me to reship the product to ebay's seller. As it is not a duty of a customer, i refused to reship and said ebay must pick up this by their own means. On the basis of my refusal to reship ebay closed my claim and did'nt refund my money. I am feeling cheated.

Was this information helpful?

No (0)

Yes (0)

Mar 13, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

eBay.in Customer Care's response Dear srx545,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay