[Resolved] Ebay.in — ebay is fraud, not shipped my product

Rayees Ah

from Srinagar, Jammu and Kashmir

Address:	Mumbai City, Maharashtra
Website:	www.ebay.in

Hello consumer forum, hope you will help me, i am the victim of ebay they cheated me. The seller name is 'fitnesshub15' of jalandhar punjab. I ordered the gym combo dumbells for rs. 1549.

Paisapay id [protected]
Item name - fitfly premium quality 30kg home gym set 4ft plain rod, dumbbells skipping.
Item number[protected]
Amount paid online rs. 1549
More than two weeks passed, the seller is not shipping my item. I tried to cancel my order to get refund. But till now seller didn't replied my mails, not picking up calls. Both ebay and seller is harassing the customers. Ebay is one of the worst, fraud, cheaters online shopping site. They attract customers with discounts, less prices, free shipping. But the story is different they are not shipping items. Ebay is saying we will take action but its totally drama. They are not doing anything. They share the money 50:50, that money they looted from customers. Can you please guide me i want to file a case in consumer court against this seller and ebay.

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Sep 12, 2017

Complaint marked as Resolved

28 days passed since i ordered the product, finally got refund after 28 days. After writing hundreds of mails, calling hundred times to customer care. It was like winning tortoise race. I don't know how many customers have become victims through these fraud sellers and online shopping companies.

eBay.in customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2017

eBay.in Customer Care's response Dear Rayees Ah,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Aug 22, 2017

Updated by Rayees Ah I am hearing this from last 7 days, that we are sorry, instead of saying sorry you should take strong action against the fraud seller "fitnesshub15". Not only me, he has cheated hundreds of customers.
Yesterday i got a message that your product has been shipped, but its totally wrong, he has not shipped my item. He gave me fake AWB[protected] number of "Safe Express Courier". This number is invalid. He mobile is switched off continuously, he is not replying mails. What can i say now, even i don't believe now ebay customer service, because both sellers and ebay employees are working hand in hand to cheat, loot customers.
Now i am not going to stop, i will file a case in consumer court against the fraud seller and ebay team. I will not only claim my money, whatever expenses i have to pay to court, lawyers. I will claim each and everything from ebay.

PaisaPay ID [protected]
Seller Name - fitnesshub15
Item Name- Fitfly Premium Quality 30kg Home Gym Set 4Ft Plain Rod 14"Dumbbells Skipping.
Item No.[protected]
Amount Paid Rs. 1539

Customer Name- Rayees Ahmad Dar
Phone No.- [protected]

Sep 12, 2017

Updated by Rayees Ah 28 days passed since i ordered the product, finally got refund after 28 days. After writing hundreds of mails, calling hundred times to customer care. It was like winning tortoise race. I don't know how many customers have become victims through these fraud sellers and online shopping companies.