Ebay.in — Ebay paisapay order [protected]

Address:	400063
Website:	ebay.in

1. I ordered a usb type c cable on 28-jun-2016. I got a confirmation receipt thereafter.
2. I had to receive the order by 29-30th jun as per the email.
3. I contacted the buyer on 4th july and he told me that due to technical error and failure of system, order is on the stage of pending and it is showing cancelled.
4. On 5th july a refund was automatically initiated to me.
5. But on 7th july the seller appealed against the refund order for reasons not communicated to the buyer by ebay.
6. Now ebay is holding my money for no reason whatsoever. It was never communicated to the buyer before the purchase (For making an informed decision) that sellers have a right to appeal.
7. It was never communicated to the buyer before the purchase that ebay will hold the money for 30 extra days if a seller appeals.
8.In any case, the seller has no basis of filing an appeal as no item has been received till date. And they said by themselves that the order is showing cancelled. If the order is cancelled, why appeal? It is only a tactic of harassing buyers which is an everyday occurrence for ebay.
9. Therefore, considering that the buyer has no bargaining power in front of a corporate giant, the customers always face the brunt of the problems and harassment.
10. Giving a right to appeal to the seller without sufficiently explaining to the buyer its rights and the sellers rights amounts to "unfair trade practices" and "restrictive trade practices". If consumers are to believe anything written on any inaccessible corner of a corporate's site, then the consumer will one day be left with no rights at all. Therefore, this grave harassment of consumers needs to stop. The buyer should get the money as soon as possible in a no nonsense approach for non delivery of item by the prescribed date.