[Resolved] Ebay.in — Ebay stealing my money

hrik holmes

Address:	Kolkata, West Bengal, 700006
Website:	Ebay.in

Claim id - 2236813
Paisa Pay ID: [protected]
Buyer ID: rahugosai_0
I send the product to rahugosai_0, Through INDIAN SPEED POST, DOCKET NO-EW[protected]IN, "rahugosai_0", Before even receiving the product buyer lodged a gurantee claim against me, And 3 days I also won the case in ebay court. But after 1 of day of winning, I receive a mail from ebay
"We have investigated that the email received from buyer in grievance dept, in which we have found that you were sending the link in the envelop by post to the buyer which is against eBay policies, hence this is to inform you that we are processing the refund in favour of your buyer. " How can they do that? Buyer does not received the product till now, How can they say I am sending a link and Certainly I didn't sending any such thing. That's ridiculous and 30 minutes prior to receiving all of listings were taken down, reason was" Infringing " item. How can they do that. Please look into this, and take appropriate measure aginst ebay

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Sep 27, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2016

eBay.in Customer Care's response Dear hrik holmes,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Nov 16, 2016

Updated by hrik holmes 3 monts has passed, and you never replied anything or done anything. So, I am surprised How it is resolved.