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Ebay.in — Empty box delivered

Address:110092
Website:eBay. in

I have ordered a mobile of rs. 18000 through eBay on 29.11.2015. I got empty Box through courier on 5.12.2015. I immediately complained this regarding eBay on the same day. I also got embraced because I want to give present to my wife on my marriage anniversary on 6.12.15. I am complaining almost every day regarding my refund. But they are always asking for more time. Today is 16.12.15 and I don't know when will I get my money and what to do next.
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Comments

Dear Pankaj175,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay
Reply
User Name- kumnehmalya
item number[protected] and PaisaPay Id [protected] The claim number for my reference is 1408851

Reply
Dear @malya,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Reply
Dear Pankaj,

Thank you for sharing your concern with us.

We would like to inform you that we have already processed the refund request from our end on 28-Dec-15. Please note that the refund takes 6-8 working days to reflect in your account.

If you wish, you may check with your bank using the following refund details:
Refund Reference Number: 68308370

However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.

For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.

Thanks & Regards,
Team Ebay
Reply

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