[Resolved] Ebay.in — Empty product shipped

Djdjjd Eee

from Mumbai, Maharashtra

Address:

400078

Hi All just to give you a detailed history i had ordered a product from ebay which was was a Bluetooth receiver, On the day of the delivery I received the courier and when I opened it found it to be empty and just full of cardboard box .When I tried to tell the courier boy he about the empty box he straight away ran away and told me to contact ebay which is wrong and a cheat.

Now when I contacted ebay regarding this issue they are telling me to contact the courier company.

Also something really strange about this order was that when I had placed the order I had received a call from the seller and he told me not to receive the item as it might be damaged or broken which i found it to be very suspicious.

I have purchased so many products from ebay for example a 8000 rupees Ram module but this is the first time in my life got cheated by ebay and the seller combined

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Apr 15, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2017

eBay.in Customer Care's response Dear Djdjjd Eee,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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Comments

angucool

from Karur, Tamil Nadu

Dear Djdjjd Eee,

I would like to inform u that, in future all customer like you have to do the video o[censored]n-boxing the shipped consignments from online shopping. That would be the proof for the compliant if we raised like this. Unless they wont believe that as it happened. Also for u concern you may raise a complaint in local poice station against Courier people and raise the complaint in consumer court against Ebay.

ANGURAJ