[Resolved]  Ebay.in — Fake product

Address:Gurgaon, Haryana, 831004
Website:www.ebay.in

I bought a Diesel watch through the site and I was delivered a fake product. Their guarantee is supposed to cover Items not as described. I have sent them several mails but no help and they say they do not cover quality issues. I have given full proof of their fraud but no one is helping me. It is a product of Rs.9000 and I just cannot get the refund done. The seller phone is also switched off and no one is replying. You are my last hope. Please help. No one is helping me.
The model no is also wrong in the duplicate product

PaisaPay ID of eBay is [protected]
+3 photos
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Feb 15, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2017
eBay.in Customer Care's response
Dear Risha Aich,

We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home.

Regards,
Team ebay
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