Ebay.in — frauding with customer

Address:

Hyderabad, Andhra Pradesh

ebay registered mail id:- nitin88nayangmail.com Registered mobile no:- [protected] i have bought head phone 2 month back for Rs 299 but one head phone is not working. i request for refund. But they suggest we will generate coupan for extra 20% i.e of Rs 350. After long wait i havn't got any mail or call. Lastlly i called them to get coupan. They also got he expiry date is end of June. I have bought 1 item of Rs 125 an successfully redeem the amount. But now when i using the coupan again it is saying you have already used the coupan. Whwn call to coustmer care now they are saying that the coupan is only for single use. Now what should i do. Is this policy ..? My quesntion:- Where is my remaining amount..??? if coupan is for single use then why not intimated to me earlier. Show me if you have call record or mail..? Note: i have complited this complain while waiting for talk with Supervisior. REQUESTING TO BLOCK EBAY TOTALLY FRAUDING WITH COUSTMERS.