[Resolved]  Ebay.in — gymmart 20 in 1 bench with 20 kg weight and two rods and all accessories

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.ebay.in

Dear sir,
This is premchand lanke i have purchased one product named "gymmart 20in1 bench with 20kg weight and two rods and all accessories" in ebay from the seller named "sportsandfitnesshub217". When at the time of purchase it is mentioned that the product will be shipped in between[protected] to[protected]. But after the purchase it is showing[protected]. I have asked the same about that to the ebay team. They are saying that they can't ask to seller. Then why they are using their website to but and how can i talk with the seller. Ebay team shared the contact details of the seller when i am calling him he is not at all responding. He is saying that today is a holiday call me tomorrow. The same word is saying daily from 4 days. When i called today he is saying that to message the details. I have sent the total details and after receiving i have not called him upto 2 hrs. After that he is not at all lifting the calls. And when i have searched his id in ebay. He is totally fake. He himself created so many fake id's and gave best comments and ratings. How ebay is supporting this. I have paid the said amount in advance. None of them are not responding.

Here is the order details and other details.

My name: lanke premchand
User id : premfor
Order id :[protected]
Date of purchase :[protected]
Sellers id : sportsandfitnesshub217
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Sep 10, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
eBay.in Customer Care's response
Dear premchandfor,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Aug 11, 2017
Updated by premchandfor
Yeah i have mentioned in the link you have provided. Please solve my issue as soon as possible.
Aug 16, 2017
Updated by premchandfor
Dear Ebay Support you said that the will be delivered by 16-Aug-2017. But not yet delivered when i have asked about this issue once again the support team is saying the "we apologize for the inconvenience caused". I don't want apologies. I need the item what i have purchased. The team says that the complaint has been raised on that seller and the complaint will be rectified with in 48hrs. I will for it. But if you can't do after 48hrs i will go legally.
Your support is saying that you the buyer need to contact the seller about the delivery. Sir this is a b2b platform. Then why are guys running the website with these fake buyers. Please resolve my issue as soon as possible.

Thank you.
Premchand
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