| Address: | Bangalore, Karnataka, 560038 | | Website: | ebay.in |
The stitching comes off if pulled. This is of no use as the stitch does not hold. There is no solution/response from supplier even after complaint on apr 18 #[protected]. Ebay rejected refund claim.
Ebay rejection of return/refund is not valid under consumer protection act as it amounts to illegal trade practice. Whatever ebay may claim to have mentioned in fine print against normal trade practice is invalid.
In effect ebay have publicized ebay guarantee which effectively means "ebay guarantees that no money will be refunded" ebay guarantee is not actually a product guarantee. This is a crude joke on innocent consumers. Ebay is trying to force american stupidity on indian people.
This not the first time that ebay had refused the refund. Earlier ebay had supplied a product whose mrp was just rs. 18 but made me pay rs.59. As amount was small i could not take legal action.
As a consumer i had spent a lot of time, money and energy to procure the products for immediate use. As i could not use the products, it has caused problems for me. As though to rub salt to injuries ebay had refused to refund the money. This is not ebay guarantee. You must rename it as ebay cruelty.
Therefore ebay is required refund the entire money along with damages of rs.5000/= for causing mental agony and torture.
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