[Resolved] Ebay.in — I am complaining about how ebay and a registered seller cheated me.

shivani88

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400051
Website:	www.ebay.in

My product, a hair styler by philips reached me in a faulty state. No action was taken by ebay even after multiple complaints and promises to come back, no mail/phone was done. The seller threatened me and even after informing the same to ebay customer care, nothing happened. ₹ 3000 worth a product and no help whatsoever from ebay.
I didn't receive any original invoice from the seller that clearly indicates the intention of the seller. Ebay even after promising to get back after my multiple mails/calls has not responded.
This is a clear cheating case and how ebay is fooling people along with the sellers registered. I really want to urge people that no products should be bought from ebay.
I am attaching the fake invoice sent to me by the seller who threatened me over email.

+1 photos

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Aug 20, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

eBay.in Customer Care's response Dear shivani88,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Jul 18, 2017

Updated by shivani88 Tried to reach me?? I have tried to reach you at least 10 times and all in vain.
My eBay email id is: Shivan.[protected]@gmail.com

If you really want to resolve my issue kindly note that this is regarding my last purchase which was a hair styler which was damaged when I received it. Item id [protected]

Jul 18, 2017

Updated by shivani88 Why can't you reach me??