[Resolved] Ebay.in — I have not received my product and no refund is initiated for me

Swapna Jain

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700032
Website:	ebay.in

I bought 2 watches from ebay.in on the 12th of December and I received one watch and the other is still not received.
My paypaisa id- [protected]
My item id[protected]
Product- Emporio Armani AR5860 Attractive Mens Watch
Qty- 1
Price- 4699/-

I have constantly asked ebay to open a claim for this item so that i can request my refund but every time they disregard my problems and let me know that i will receive a call from them in 72 hours. its been more than 1 month and i have not received any sort of assistance from ebay other than the mental harrasments.
please i request you to kindly look into this matter and solve my situation

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Feb 27, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2017

eBay.in Customer Care's response Dear Swapna Jain,

We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home.

Regards,
Team ebay