[Resolved]  Ebay.in — I have received an empty cd case and ebay rejected my claim

Address:	New Delhi, Delhi, 110017
Website:	www.ebay.in

I ordered a ps4 game from ebay.in and i received a game cd case without the cd!! I raised a claim at ebay but they were unable to refund my money!! All my money is lost now i dont know what to do. The seller is also not responding accordingly.. Please help

There was an ebay packing at the outer packing as i have attached the images. The inner packing was a cardboard. There was an transparent tape on the outer packing see images. The outer packing seems alright to me but just there was a transparent tape see images. There was no cd in the case of the game that i ordered. I just received the empty game box. The value of the cd is the whole value the product rs.2700. And also the seller is very rude to me in the conversation that i had with him over the phone.

Paisapay id : [protected]
Claim id : 2983675