| Address: | 400063 | | Website: | www.ebay.in |
PRODUCT PURCHASED WAS: L'Oreal Professionnel Absolut Repair Lipidium Shampoo and Masque Rs.899
SELLER VIA EBAY-tresax5. I have received improper item... Both shampoo and conditioner is not how the original shampoo is... I want my money to be refunded ASAP... I WANT THE PRODUCT TO BE TAKEN BACK AND GET MY REFUND ASAP... THE PRODUCT IS COMPLETELY FAKE. WHILE PAYING FOR THE PRODUCT IT WAS MENTIONED THAT THE PRODUCT FOR WHICH I AM PAYING FOR IS COVERED UNDER PAISA PAY.
ATTACHING PICTURES OF THE EMAIL I HAVE RECEIVED FROM EBAY IN-SPITE OF TELLING THEM NOT TO CLOSE THE CLAIM THEY CLOSED IT.
I HAVE ASKED FOR A PRODUCT REPLACEMENT REPEATEDLY WHICH THEY DIDNT AGREE AND THEY DIDNT EVEN PAY ME BACK MY MONEY.
PFB ENTIRE CLAIM HISTORY AND I AM ATTACHING PICTURES.
The original masque is creamy whereas the masque I received was frothy first image is original masque and second image with the shampoo bottle behind it is the one that I got from eBay. Now look at the shampoo bottles the one in the left hand side is the fake product that I have received from eBay and look at the original product which is on the right hand side there is a visible difference in the packaging.. The fake one that I received from eBay has no manufacturing details and other details including the toll free no. Now see the shampoo, the fake one I received forms no lather lacks consistency or even no bubble when I squeezed small amount of it outside whereas the original shampoo is much thicker and fuller. Last image refer to the fake packaging
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