[Resolved]  Ebay.in — IPhone 5s

Address:110029
Website:ebay.in

PaisaPay ID [protected] I am facing a big time lie by you. I purchased an iphone 5s and faced a problem, returned the phone, the seller received it and accepted the return and processed the payment but now, ebay is telling me that it is in process and has been a month and not received the refund. I have provided them with the proof of delivery of the product back to seller on Oct 12. The DTDC consignment number is V24022021 and attachment of the screenshot of the DTDC page which proves that the item was delivered to the seller's address on 12th Oct, 2015. First, the seller never ever acknowledged the receipt of the items. It was when I called on Oct 14th he confirmed that he has received product back. I was already surprised by the unprofessional demo of handing things and what happened thereafter is something that I'm dealing with till date. I would also like to mention that I have an email confirmation by the seller stating "I have processed it" on Oct 14, which clearly indicates that they lied to me and tried to MISLEAD me. WHILE THE REFUND WAS SUPPOSED TO BE CREDITED TOWARDS MY ACCOUNT ON OCT 14TH, TODAY IT IS OVER A MONTH, I'M STILL WAITING FOR THE MONEY THAT BELONGS TO MYSELF. IF ANYONE CAN HELP ME TO FIGHT THIS CASE THAN I WOULD NOT HESITATE TO FINE THEM A HUGE AMOUNT IF THERE IS A WAY. I DESPISE EBAY AND ESPECIALLY THIS SELLER.. 25th, Oct 2015 "Dear team, The buyer had already reshipped back the item to our address. Request you to process her refund request asap without any delay as the matter is getting worsen day by day. Thanks onlyn_gadget [protected]"
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Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2015
eBay.in Customer Care's response
Dear John Lepcha Shullai,

Thank you for sharing your concern with us, We regret for the inconvenience caused.We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.

Regards,
Team Ebay"
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