[Resolved]  Ebay.in — Iphone 6

Address:Mumbai City, Maharashtra
Website:@ebayindia

It was my first purchase with @ebayindia and i received a fake i phone 6 and its a shocker that ebay doesn't verify the sellers before getting them on board.
Anyways, its been more then 26 days that i haven't received my refund. I need to know when will i get the same and the claim will resolve? Because ebay keeps saying it strongly that they resolve claims in 20 days and its not true.
This is annoying and frustrating that i have to call every single day and your customer support team has the same answer, "sorry mam, but you will receive the call today" and that never happens.
I want you to resolve this asap and give my refund back. I have attached my courier receipt as well for the i phone sent.
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Sep 23, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
eBay.in Customer Care's response
Dear Ankita J Nagar,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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