[Resolved] Ebay.in — Laptop Charger caught fire

basithkunimal

from Tiruvalla, Kerala

Address:	Kannur, Kerala, 670101
Website:	ebay.in

I bought a laptop charger(65W AC ADAPTER POWER CHARGER FOR HP ELITEBOOK 8440P) from eBay a few weeks ago. The charger was unusually heating up. I realised i was cheated when i noticed the product quality because in their website they said it was of high quality but it wasn't. And today, during regular office hours at work, the charger cable suddenly caught fire and there was a loud bang and smoke was coming out of it. The surrounding area also got fire and people got shocked but luckily no one got hurt. A lot of people was around this charger when it caught fire. Someone could've got seriously hurt. I am posting this complaint to urge everyone not to buy from eBay because they don't care about product quality. They just wanna sell their products. They don't screen their suppliers. They just go with the demands and of course their products may not judge you, but they'll definitely hurt you or make a huge loss for you.

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Mar 9, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2017

eBay.in Customer Care's response Dear basithkunimal,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay