Ebay.in — Misrepresentation leading to deficiency in service

Website:

ocsnext.ebay.in/ocs/home?

My order number: [protected]

I have on record the estimated time of delivery to be 14th to 15th of July, 2016.
But the seller called me and while confirming the colour he told me you will receive the order after ten days because ebay chose to deliver it by road.(charter deliver)

I have the courier receipt in which it is mentioned that ebay chose to send it by road(charter delivery) in spite of having specified the estimated time of delivery to be 14-15th of July.

This squarely falls under misrepresentation and deficiency of services because it is true that estimated time of delivery can never be exact and may be subject to change but choosing to mention delivery within 2-3 days in spite of knowing that delivery will be by road and product being shipped from Guwahati, it would take approximately ten days.

Please note that sometimes products are ordered based on delivery date estimates and hence such misrepresentation on behalf of ebay has lead to disruption in my services requirements