[Resolved]  Ebay.in — Missing transaction occurred on 17th june but no refund done

Address:Mumbai City, Maharashtra, 400063
Website:www.ebay.in

I bought a lumia 1320 battery amounting 999 on 17 th june. The payment was successful from my bank but during the redirection to ebay page the browser shut down & no confirmation of order was sent but amount was deducted. Though i contacted customer support several times & sent my account statement but no refund occurred since now. I sent them my account statement to their refferd email id :[protected]@ebay.com. They are taking 6 to 8 days in every times when i am contacting but giving no solution. I first informed them on 19 th june monday as 18 th was holiday (Sunday). This kind of harassment is not unexpected
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Aug 10, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
eBay.in Customer Care's response
Dear Smarajitjit,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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