Ebay.in — Money paid,But material not received.

Address:

753001

I have booked an order to e bay company on 9.5.2016 for K7 Total Security Software on advance payment of Rs.206/-, being cost of the item.It was intimated to me by the company through E-Mail as well as SMS to mobile that the material has been shipped on 10.5.2016 and will be delivered latest by 19.5.2016. On10.5.2016, the seller named
csippu94 has sent an e-Mail stating therein
the Key No. of the software as KBC1V-B0BD-0A22-0F26-5C2A and Vendor ID-0.
Since the key number stated by the seller
later confirmed fromK7 Company over phone that it is fake number, I sent intimation to e-bay on the matter.But the
company on return sent me a E-Mail that the item has been delivered.I denied receipt of the item and lodge a complaint either deliver the item or refund the money paid for the purpose. The company was also contacted over phone twice to apprise. I think the company is cheating &looting public money likewise.Strong
action should be taken against the company forthwith.
DETAIL REFERENCES:-
ItemNo.[protected]
Paisa pay Id: [protected].
Seller: csippu 94.
Claim ID 1992790.
the position.But no action at their end.