[Resolved]  Ebay.in — Motorola Google Nexus 6 (White,32GB) (unboxed)

Address:	400706
Website:	ebay.in

I received this product on 30th Mar, raised a claim for return the next day stating the product is not as expected.
Reason for return : The box was unsealed and dirty also the phone looks really dirty the back panel which is cloud white has got black dirt patches. I got a call from E bay on 6th April wherein I requested them to take back the product and refund my money but they rejected the claim. The Executive who called kept saying we cannot refund or take back the product. Though its a refurbish product the condition of the phone is really bad and if I am not happy or not willing to keep it, why should they reject the claim? Also the product has E bay Money Back Guarantee though they are asking me to contact the re seller for resolution. I called their call center thrice but got no help also called re seller but no one answered the call. I paid 16999 for this dirty old phone which i want back.