[Resolved] Ebay.in — need refund for my product ..claim id 3412993

sandeep ponna

from Palakollu, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

Bought from eBay on January 21st 2018, Seller name and address: Akshay Arora 45 flat number bhagynagar apts Rtc cross road Hyd -500020 phone : [protected]
Bought the mobile on eBay on January 21st and the mobile is not as described so I made a claim on eBay with claim id:3412993 and the seller replaced the mobile and I received it on 27/01/2018 .Again the mobile not working, so I tried to re-open the claim on eBay (there is no way to open the claim) so I contacted the seller and sent the mobile on 12/02/2018.Now the seller blaming and abusing me that I damaged the mobile.please take action .it is very costly mobile which values 9000 and not worked for a week.ebay also not helping me. This is seller fraud on eBay ! Mobile IMEI Number:[protected]

+3 photos

Was this information helpful?

No (0)

Yes (0)

Mar 29, 2018

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

eBay.in Customer Care's response Dear Sandeep Ponna,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay