[Resolved]  Ebay.in — No refund

Website:eBay.in

I have ordered an item to Kerala and the very moment I realized I ordered an wrong item so I contacted both seller and eBay.in customer service and I was told by eBay.in customer service that I will be refunded .I have all the chat report with me. I got a email few days ago that they have shipped item to the given address in Kerala.when contacting eBay they are not helping to refund and they say as it's shipped they can do nothing .
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Feb 21, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Jan 21, 2017
Updated by anoshmathew
Item ID [protected]
Verified Support
Jan 21, 2017
eBay.in Customer Care's response
Dear anoshmathew,

We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home.

Regards,
Team ebay
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