[Resolved]  Ebay.in — not agreeing for return of product.

Address:

Bangalore, Karnataka

Hi, I purchased two Tupperware Tiffan box from ebay for 500 rs each( total 1000rs). But when it is delivered i didn't like the product. Because quality i saw in site is different from what I got. Lid of the box was not closing. It was too tight to close. So I raised return request. Seller mailed me to dip lid in hot water. I followed their instruction. They say it is common with all Tupperware products. But it is not the case with my other Tupperware boxes. I raised my concern again that I cannot keep this product since it is damaged. EBay customer care executive kept me in conference call with seller. She says I need to make the lid boil in water for 10 min and then i can use it. But I have already followed their instruction once again they are forcing me that product and they have not mentioned any kind of instructions in their site regarding this hot water story I would never purchase if they mentioned it. They told(shouted) that they cannot take the product back. The seller is very rood she stated shouting at me. When i told I will go to consumer court she told eBay complaints will not registered there so do what ever you want. I am really disappointed by their behaviour. They can directly tell that return is not provided instead of contacting that uncultured sellers who just fight and shout on customers. Bad culture of EBay.