Ebay.in — Online bid in ebay was done but product not received

Address:	521108
Website:	eBay.in

Dear sir,

I wrote this behalf of my son named raja mungamuri, residing at marthahalli and working in the e&y software company. He want to order a vu tv 55" in ebay site on 16 jun.. The seller came into contact and said that you can do neft for immediate delivery product to your place within 24 hrs time. We contacted ebay customer care immediately for confirmation of seller statements, ebay customer care executive (Name not noted) also assured that kind of transactions also cover under the ebay guarantee...

We paid money through neft to that seller... After receipt of payment was that the seller not attending calls or switching off his mobile. We again approached ebay customer care to compliant against the attitude of seller.Cce of b ebay reiterate that don't worry wait at least 48 hrs then you will receive your product shipment details...

But it's not happened..., after that daily we have been talking with ebay cce but they are prolonging the issue, delaying to refund of money. You are requested to kindly look into matter...

Help me to get back my money from the seller/ebay immediately please.

Thanks and regards,

M. Venkateswara rao (Ex army) vijayawada-521108
Mob [protected]