Ebay.in — Online fraud by sellers on ebay listings

Website:

ebay.in

Item no.[protected] ebay paisapay id [protected]
The listing of dell laptop on ebay had the payment of taxes to be done online after purchasing the item. I asked the seller as to what amount that would be which he replied as rs.3219 on ebay.In. I booked the item on 25/03/2016 and on 26/03/2016 received an sms with a link for payment of taxes online. I paid rs. 3219 online as if paying to dtdc couriers but the item was showing yet to be shipped. The seller than switched off his cellphone no. [protected] and stopped replying to the queries as to when the laptop will be delivered. After contacting ebay and chatting with the customer service chat transcript - sr# 1-[protected] i am having a suspicion that i have been a victim of online fraud. The ebay rep. Is just telling to wait until 31/03/2016 and taking no responsibility of the contents of the sellers ebay listings.I asked her a number of times as to is the seller a verified seller but there was no answer from her end and she avoided the question saying to wait till 31/03/2016. While going through the listings i came upon one more seller techpark1 who seems to have the same modus operandi and same products as sparkcomputer_222. My father mr. Kishor patel with his id [protected]@gmail.com asked him through ebay message about the taxes to which he replied by message as rs. 3219. My father tried to explain everything to the ebay customer care that how ebay is used for online frauds but all in vain.Customer service chat transcript - sr# 1-[protected]. On 11/04/2016 i got back the amount of rs. 26077.50 paid by paisapay but lost rs. 3219/- to online fraud.
1. Why ebay has allowed new seller to list and ask for amounts as taxes to be paid in the listings itself.
2. Does the ebay verify the seller?
3. Even after repeated mails, chats and calls the co. Is not taking any responsibility of online frauds using their website by a listed seller.
4. Why don't they take the responsibility and take action against the seller?
5. The amount involved for 100 listings is rs. 3, 21, 900/- and thus many buyers have/will suffer the losses due to apathy of ebay.
6. Due to such experience the faith of buyers and also sellers will be lost for online shopping on ebay.In.
Chirag patel