Ebay.in — Overcharge by powership

jasmin123

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	www.ebay.in

Hi i am a seller on ebay..
Seller Khodiyar
i had sent one item which is of around 3 kg and by mistake at the time of listing i selected mode flat courier all india..

I suppose to select surface delivery i agree but the charge ebay powership put is unbelievable and made me out of pocket.

item cost was 1299 and shipping charge charged by your department was rs 1007...

i agree to pay for default 5kg as flat surface delivery.. please reverse it.. i have attached the screen shoot..

please solve it asap.. i am doing new start up in ebay i need ur help

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Jasmin,

This is with regards to the escalation filed by you against the PaisaPay ID [protected] for " Panda Baby Walker - Height Adjustable, Musical, Soft Cushion (Blue) ".

We apologize for the delay in responding to you.

However, we assure you that we are looking into your case and trying to resolve your concern as soon as possible.

We request you to please provide us with some more time so that we get back to you with the proper resolution on the case.

Please Note :- If you have any concern with regards to this email, we request you to please revert on [protected]@ebay.com from your registered email id.

We thank you for your understanding and co-operation in this matter.

Regards,
Team eBay