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[Resolved]  Ebay.in — PaisaPay ID [protected]

Address:500064

Ebay had promised to deliver by 02-04 may, than this date was changed to 08 may 2017. On 09 may as the item was undelivered i cancelled the order and submitted a refund request that is still pending.

The approval was sent to me by sms dated 13 may 2017 (Your claim for psp id [protected], refund ref no ic tr[protected]) stating that the refund will be completed within 4-5 working days, email sent to their customer care arent replied to.

Just an auto reply standard email is sent that we will get back to you and nothing happens.

I want this issue to be closed asap and the refund done.

Thanks
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Jun 25, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
eBay.in Customer Care's response Dear Akram Gandhi,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
May 26, 2017
Updated by Akram Gandhi Why cant you reach me????

You have my email ID and my contact details and still cant reach me????

I just find this irrelevant reply from your side "you cant reaching and want the suffering party to contact you" to each complaint that is listed on this web site

I have sent emails to [protected]@ebay.com, but no reply ( I do hope that this ID is valid with Ebay.in)

I am attaching as an image email received from [protected]@ebay.com dated Tue, May 9, 2017 at 6:05 PM, from Mr. Pravin Wagh (ebay India Customer Service).

Thanks

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For my product[protected].. i want to return the product as i didnot get this product within estimated timelines. When i am talking to ebay team they telling contact seller . Seller is saying they can refund the amount but ebay has to arrange for return shipping. I am frustrated with ebay and seller. Not getting any help.
Reply
eBay.in Customer Care's response, May 30, 2017
Verified Support
Dear ervandu,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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