[Resolved] Ebay.in — Payback Concern SR#[protected]

nohel

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 110025
Website:	www.ebay.in

I had payed for the product with my payback points.Please check the order History.THE PAYMENT WAS MADE THROUGH MY PAYBACK POINTS WORTH 1500 which were supposed to be reversed since the product turned out to be defective and a claim was also raised against the same.My Claim was processed and was told that the payback points would be reversed within 4 working days and now its been more then 20 days and i have still not received the points for the same nor they are replying to my mails.You are kindly requested to see to it

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

eBay.in Customer Care's response Dear nohel,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Jul 17, 2017

Updated by nohel Dear Sir,
I had already contacted your customer support N number of times and every time they say the same thing"we have escalated the matter to our senior team"
its been more than a month and i have still not received my refund, and now i am not even getting a reply to my mails also from your side