[Resolved] Ebay.in — poor buying experience with ebay | |||||
I take this opportunity to share my poor experience of buying on ebay.in. My concerns with ebay are 1. Too much variation in price. The same item is available for say Rs 400 from one seller and Rs 600 from another?? I understand profit margins but so much variation is unjustified 2. Sellers just do not respond to queries – I have this very prominent observation on ebay. Sellers are too lethargic to respond. I must have written dozens of emails to several sellers but most of them do not respond. Looks like they are doing a mockery of their own business or have something to hide on ebay 3. Product picture/description/warranty/related information mismatch e.g. Pic shows 1333 MHz RAM description says 1600Mhz and one point it ways company warranty, same page also mentions seller warranty. The product descriptions are misleading 4. Showing one brand and selling something else e.g. description says AA battery but actual product uses button battery. Product is EasyCap but actual received is VideoDVR and so on 5. Despite when negative feedback is given ebay as a coordinator recommends to settle the matter with sellers! 6. Ebay does not moderate any info displayed by sellers. 7. Sellers say that Dead On Arrival should be set to Service Center but sellers are not even supportive to provide service center details or they are ignorant about it As a consumer ebay is my last choice. Online shopping sites need to be more particular about customer centricity as you don't get to see the item before purchase. Was this information helpful? | |||||
May 3, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 eBay.in Customer Care's response Dear diff_2013, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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